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Your Payment Management Hub

The SpacePay Merchant Dashboard is your central hub for managing all aspects of your cryptocurrency payment operations. This guide covers everything you need to know about payments, refunds, payouts, settlements, reporting, and account settings.

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Dashboard Overview

When you log into your SpacePay dashboard, you’ll see the main overview page with key metrics and recent activity:

Today's Activity

  • Total payments received
  • Transaction volume
  • Change from the previous period

Recent Transactions

  • Latest payments
  • Failed transactions

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Transactions

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Viewing Transactions

Navigate to Transactions to see all your transaction history:
1

Access Transactions

Click “Transactions” in the main navigation to view your transaction list.
2

Filter Transactions

Use the filter options to find specific transactions: - Status: Filter by transaction status (pending, confirmed, failed)
3

View Transaction Details

Each transaction displays the following information: - Amount: Transaction amount and currency - Status: Current transaction status - Date: Transaction date and time - Chain: Blockchain network used
4

Export Data

Export your transaction data by clicking the “Export to CSV” button to download a CSV file with all transaction details.

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Analytics

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Analytics Dashboard

SpacePay provides comprehensive analytics to help you understand your payment performance:
1

Access Analytics

Navigate to Analytics in your dashboard to view your business metrics.
2

Select Date Range

Choose your desired date range using the “From” and “To” date selectors.
3

View Key Metrics

The analytics page displays: - Total Revenue: Sum of all successful transactions - Number of Transactions: Total transaction count - Customers: Number of unique customers - Average Value: Average transaction amount
4

Analyze Charts

View detailed visualizations:
  • Daily Transaction Totals: Chart showing transaction volume over time
  • Chain Distribution: Breakdown of transactions by blockchain network
  • Token Distribution: Breakdown of transactions by cryptocurrency used

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Payouts and Settlements

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How Payouts Work

SpacePay handles your payouts automatically:

Automatic Payout Process

  • Immediate Balance Update: Your merchant balance is increased immediately after each transaction is confirmed.
  • Automatic Payouts: When your balance reaches the minimum payout threshold, funds are automatically transferred to your approved bank account the next business day.
  • Payout History: View your complete payout history in the dashboard, including pending and completed payouts.

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Managing Payout Settings

1

View Payout History

Go to Payouts to see your settlement history and pending payouts.
2

Change Payout Account

To set up a new payout account, send your bank verification documents to our support team for approval.
3

Select Currency

Choose your preferred payout currency when setting up your bank account.

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Real Time Notifications

You can receive system updates:

Email Notifications

Access dashboard data programmatically for custom integrations and reporting.

Webhook Events

Receive real-time notifications for transaction events and updates.

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Support and Resources

Need help with the dashboard?

Help Center

Access our comprehensive help documentation and tutorials.

Contact Support

Get personalized assistance from our support team.